· We only make use of reliable transport companies to ship the products to you;
· Our fixed fees for shipping are based on the weight of the packages. For instance 1 fin = 1 kg = Fixed fee up to 5 kg. 4 fins = 4 kg = Fixed fee up to 5 kg. 9 fins = 9 kg = Fixed fee up to 10kg. 10+ fins = 10+ kg = Fixed fee over 10 kg;
· For small packages under 10 kgs we mostly use PostNL; for larger boxes we use either FedEx, UPS, Schenker, TNT, SkyNet or DHL;
· We will ship the products as soon as possible and immediately after shipping, we will send you an email with the expected delivery date and tracking details;
· All our products are insured during transportation;
· In case of damage to the package upon arrival, please mention this at once on the delivery sheet or receipt.